ajili Terms and Conditions

Full Terms and Conditions

1. Eligibility and Account Registration

To register and use the ajili platform, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide during registration is accurate, complete, and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the contact details provided on the platform. ajili reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible individuals will be closed and any pending balances handled in accordance with applicable regulations.

2. Deposits, Withdrawals, and Payments

All transactions on the ajili platform are conducted in Philippine pesos (PHP). Accepted payment methods include GCash, Maya, and Philippine bank transfers. Deposits are credited to your account promptly upon successful processing by the payment provider. Withdrawal requests are subject to identity verification and must meet any applicable minimum withdrawal amounts stated in your account dashboard. ajili does not charge fees for standard deposits or withdrawals, though your payment provider may apply their own charges. Funds deposited must be used for gaming activity and may not be transferred between accounts. Any attempt to use the platform for money laundering or fraudulent transactions will result in immediate account suspension and reporting to the relevant authorities.

3. Promotions and Bonuses

Promotions and bonuses offered on the ajili platform are subject to specific terms that are stated on the relevant Promotion page at the time the offer is made. Bonus funds may carry wagering requirements that must be met before withdrawal is permitted; these requirements will be clearly stated for each promotion. ajili reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Bonuses are intended for personal use only and may not be transferred or shared between accounts. Any attempt to abuse promotional offers — including the use of multiple accounts or coordinated wagering — will result in the cancellation of the bonus and may lead to account suspension. Players are encouraged to read thefull terms of each promotion before opting in to avoid any misunderstanding about eligibility or conditions.

4. Gaming Rules and Fair Play

All games available on the ajili platform are governed by their individual game rules, which are accessible within each game interface. Players are expected to participate in all gaming activities honestly and in good faith, without using any software, tool, or method that could give an unfair advantage over other players or the platform. The use of automated betting systems, bots, or any form of collusion is strictly prohibited and will result in immediate account closure. ajili uses certified random number generation and live dealer systems to ensure that all game outcomes are fair and independent. Any disputes regarding game results must be raised within 72 hours of the relevant game session; disputes submitted after this period may not be considered. The platform reserves the right to void bets or game rounds where a technical error has materially affected the outcome. Players who engage in disruptive, abusive, or threatening behaviour toward platform staff or other users will have their accounts suspended without refund of any active bonus balance.

5. Responsible Gaming

ajili is committed to promoting responsible gaming among all Filipino players on the platform. We provide tools and resources to help players manage their gaming activity, including information on setting personal limits and recognising signs of problematic play. Players who feel that their gaming is becoming difficult to control are encouraged to visit our Responsible Gaming page for practical guidance and support options. The platform does not permit gaming by individuals who are under the legal age of 21 or who have self-excluded from online gaming services. If you wish to take a break from the platform, please contact our support team to discuss the options available to you. We do not encourage chasing losses, and our promotional communications are designed to support balanced, informed participation rather than excessive play. Player wellbeing is a genuine priority at ajili, and we take our duty of care seriously at every level of the platform's operation.

6. Privacy and Data Use

The collection, storage, and use of your personal data by ajili is governed by our Privacy Policy, which forms part of these Terms and Conditions. By registering an account, you consent to the processing of your personal data as described in that policy. We collect only the information necessary to operate your account, process transactions, verify your identity, and comply with applicable legal obligations. Your data will not be sold to third parties for marketing purposes without your explicit consent. ajili uses industry-standard security measures to protect your personal information from unauthorised access, loss, or disclosure. You have the right to request access to the personal data we hold about you, and to request corrections where that data is inaccurate. For any data-related enquiries, please refer to the contact information provided in the Privacy Policy.

7. Limitation of Liability

ajili provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. The platform shall not be liable for any loss or damage arising from service interruptions, technical faults, or events beyond our reasonable control, including network outages or third-party payment provider delays. Players are responsible for ensuring that their use of the platform complies with the laws applicable in their jurisdiction. ajili does not accept liability for any indirect, consequential, or incidental losses arising from the use of or inability to use the platform. Our total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the relevant claim. Nothing in these Terms and Conditions limits liability for fraud, gross negligence, or any other matter that cannot be excluded by law. These Terms and Conditions are governed by the laws of the Philippines, and any disputes shall be subject to the exclusive jurisdiction of the Philippine courts.

8. Changes to These Terms

ajili reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players through the platform or by email to the address associated with their account. Continued use of the platform after any changes have been published constitutes acceptance of the revised Terms and Conditions. We encourage all players to review this page periodically to stay informed of any updates. If you do not agree with any changes to these Terms, you should stop using the platform and contact our support team to close your account. The most recent version of these Terms and Conditions will always be accessible from the footer of every page on the ajili site. Questions about these Terms can also be directed to our FAQ page, which covers the most common queries in straightforward Philippine English.

Last reviewed: 2025. These Terms and Conditions apply to all registered users of the ajili platform in the Philippines.